ACCOUNT & ORDERING
Orders can be placed directly through our website and are confirmed once payment has been successfully processed. Upon placing an order, you will receive an email confirmation containing your order details.
If you need assistance before or after placing an order, please reach out to us at wecare@daivadrishti.com and our team will be happy to assist.
SHIPPING & DELIVERY
All orders are carefully packed and dispatched from Mumbai, India.
For orders within Mumbai, delivery typically takes 2–4 business days from the date of dispatch. Orders being shipped to other locations across India are typically delivered within 4–5 business days.
Delivery timelines may occasionally be impacted by public holidays, weather conditions, courier delays, or other unforeseen circumstances.
Once your order has been shipped, you will receive tracking details via email or SMS. We currently ship across India.
For corporate gifting or bulk orders, kindly fill out the enquiry form under our Corporate Gifting section and our team will get back to you at the earliest.
RETURN & CLAIM
At DAIVA DRISHTI, every order is thoughtfully packed and quality-checked before dispatch to ensure it reaches you in perfect condition.
CANDLES, REED DIFFUSERS, PERFUMES, MUGS & HOME FRAGRANCE PRODUCTS
Due to the personal nature of these products, we do not offer returns, refunds, or exchanges once an order has been placed.
APPAREL
We offer size exchanges only for apparel products, subject to availability. Requests for size exchanges must be raised within 48 hours of delivery. The product must be unused, unwashed, in its original condition, and returned with all tags and packaging intact.
DAMAGED PRODUCTS
In the unlikely event that you receive a damaged product, please email a clear unboxing video, along with your order number and invoice, to wecare@daivadrishti.com within 24 hours of delivery.
Our team will review the request on a case-by-case basis and, where applicable, arrange a replacement or suitable resolution.
SALE & PROMOTIONAL ITEMS
Products purchased during sale periods, promotional offers, clearance events, or using special discount codes are not eligible for return or exchange.
For any questions, please reach out to us at wecare@daivadrishti.com.