Return & Refund Policy
At DAIVA DRISHTI, every order is thoughtfully packed and quality-checked before dispatch to ensure it reaches you in perfect condition.
CANDLES, REED DIFFUSERS, PERFUMES, MUGS & HOME FRAGRANCE PRODUCTS
Due to the personal nature of these products, we do not offer returns, refunds, or exchanges once an order has been placed.
APPAREL
We offer size exchanges only for apparel products, subject to availability. Requests for size exchanges must be raised within 48 hours of delivery. The product must be unused, unwashed, in its original condition, and returned with all tags and packaging intact.
DAMAGED PRODUCTS
In the unlikely event that you receive a damaged product, please email a clear unboxing video, along with your order number and invoice, to wecare@daivadrishti.com within 24 hours of delivery.
Our team will review the request on a case-by-case basis and, where applicable, arrange a replacement or suitable resolution.
SALE & PROMOTIONAL ITEMS
Products purchased during sale periods, promotional offers, clearance events, or using special discount codes are not eligible for return or exchange.
For any questions, please reach out to us at wecare@daivadrishti.com.